![]() ![]() This issue doesn't seem to be isolated, lots of customers have left similar complaints on official forums and Amazon reviews. If you want 100% uptime with this UPS expect to replace the batteries every 3 years. I feel like CyberPower should have engineered a UPS that alerted the user that the batteries were failing beforehand but that doesn't seem to be the case. I purchased some batteries and that should fix it. I'm torn between if the batteries are bad or if there is an electronics fault inside the unit.Įdit 2: it looks like the batteries are bad and need replacing. ![]() However, in my case I see no apparent reason for overload, because it's only powering my networking equipment far below the 500watt maximum. ![]() Here is a pic of the info LCD on my OR500 during Failure StatusĮdit: Seems like this failure is indicating a circuit fault condition, likely the result of an overload. Once I reset the UPS manually it will reboot and function normally. The unit just completely stops providing power bringing down all connected devices while emitting a steady beep noise.
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